Special Events


Join the ISM2017 Welcome Party

Start ISM2017 off on the right foot by joining your peers at the World Showplace at Epcot for an exclusive night of networking and fun. The event kicks off at 6:30 p.m. and will conclude with the world famous Epcot fireworks show. Participants will gain access to Epcot not available to the rest of the public.

Date: Sunday, May 21, 2017

Time: 6:30 p.m. ET

Location: World Showplace at Epcot  (only accessible via ISM-provided shuttles from the Coronado Springs Resort)

Price: One free admission with registration. Additional tickets* $150

*Tickets are only available for those 21 and above.

Business Behind the Magic Tour – SOLD OUT

Experience the unseen side of the Disney Kingdom. This is your opportunity to engage experienced Disney professionals and observe key examples from a “living laboratory,” taking you behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized to deliver a great customer experience.

You will explore: Epcot Cast Services, Main Street, U.S.A, The “Utilidor” System, and Fourth Laundry Operation.

Date/Time: Sunday, May 21, 2017 9 a.m. – 1 p.m. / Wednesday, May 24, 2017 1 – 5 p.m.

Price: $280

Only 50 tickets are available. Register Today.

Must be 16 years old to attend.