Special Events


Join the ISM2017 Welcome Party

Sponsored by:

Start ISM2017 off on the right foot by joining your peers at the World Showplace at Epcot for an exclusive night of networking and fun. The event kicks off at 6:30 p.m. and will conclude with the world famous Epcot fireworks show. Participants will gain access to Epcot not available to the rest of the public.

Date: Sunday, May 21, 2017

Time: 6:30 p.m. ET

Location: World Showplace at Epcot  (only accessible via ISM-provided shuttles from the Coronado Springs Resort)

Price: One free admission with registration. Additional tickets* $150

*Tickets are only available for those 21 and above.

Business Behind the Magic Tour – SOLD OUT

Sponsored by:

Experience the unseen side of the Disney Kingdom. This is your opportunity to engage experienced Disney professionals and observe key examples from a “living laboratory,” taking you behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized to deliver a great customer experience.

You will explore: Epcot Cast Services, Main Street, U.S.A, The “Utilidor” System, and Fourth Laundry Operation.

Date/Time: Sunday, May 21, 2017 9 a.m. – 1 p.m. / Wednesday, May 24, 2017 1 – 5 p.m.

Price: $280

Only 50 tickets are available. Register Today.

Must be 16 years old to attend.