“Dude, Where’s My Office?”: Managing People, Knowledge and Change in the 21st Century

About This Session

Millennials are entering the workforce and evolving the way we lead our organizations. In this session, we will look at who millennials are and what they value, explore what they are bringing to the workforce and present new ways for managers to capitalize on millennials’ contributions. We will also examine the impact the following generation, Generation Z, will have.

Learning Track



Krystelle Bilodeau - Director, Retail and Wholesale Debt, Bank of Canada

Cynthia Bilodeau, Ph.D. - Professor, Counseling and Psychotherapy, Saint Paul University

Mastery Model Levels