About This Session
This session examines supply chain change challenges and enumerates the high cost of failure. It introduces the groundbreaking change methodology, influencer, as documented in the New York Times bestseller of the same name. Toi Jones, a seasoned procurement professional, explains why the influencer methodology, named “2009 Change Management Product of the Year” by MIT/Sloan Management Review, is both different from and superior to traditional change management approaches. She further introduces the key components of the influencer methodology and provides several procurement-related application examples.
Toi Clarke Jones - MBA, Senior Associate, Paladin Associates