Legal Services Transformation: Breakthrough Productivity & Quality from the General Counsel’s Smarter Model

About This Session

Ernst & Young’s former Global General Counsel explains how:

  • Traditional Supply Management approaches may alienate legal stakeholders
  • The triangulation of all stakeholders’ competing interests produces a consensus-backed improvement process

Smarter methodology consistently delivers quality improvements for legal departments, 27-40% cost reductions for the business and better financial returns for the right law firms.

Learning Track

ISM Mastery


Trevor Faure, LLB.Hons., Barrister - Global Adviser, Legal Transformation & Management,

Mastery Model Levels